What is six sigma?

By:

Pande, P.|Holpp, L

Material type: Text

TextPublication details: New York MacGraw-Hill 2002Description: viii, 87pISBN:

0-07-138185-6

Subject(s):

Marketing|Forecasting|Institutional Management Teams

LOC classification:

HF 5549.5 .P36 2002

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Book	AMREF INTERNATIONAL UNIVERSITY (AMIU) LIBRARY	HF 5549.5 .P36 2002 (Browse shelf(Opens below))	Available		13081

Based on extensive research, shows how companies can rigorously measure net promoter statistics, help managers improve them, and create communities of passionate advocates that stimulate innovation. Presents vivid stories from leading-edge organizations to illustrate the ideas in practice.

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