Total quality management

By:

Besterfield, D

Material type: Text

TextPublication details: New Jersey Pearson education Inc. 2003Edition: 3rd edDescription: xi, 640pISBN:

0-13-099306-9

Subject(s):

Management|Total Quality Management|Quality

LOC classification:

HD 62.15.T67 2003

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Book	AMREF INTERNATIONAL UNIVERSITY (AMIU) LIBRARY	HD 62.15.T67 2003 (Browse shelf(Opens below))	Checked out	24/07/2019	10094

Presents sufficient theory to ensure a sound understanding of basic concepts, and provides a fundamental and comprehensive exploration of total quality management (TQM). Covers not only the principles and practices, but also the tools and techniques of TQM.

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