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Total quality management in education

By: Material type: TextTextSeries: Total Quality Management in EducationPublication details: London Kogan Page Ltd. 2002Edition: 3rd edDescription: viii, 168pISBN:
  • 0-7494-3796-0
Subject(s): LOC classification:
  • LB 2900.5 .S25 2002
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Item type Current library Call number Status Date due Barcode
Book Book AMREF INTERNATIONAL UNIVERSITY (AMIU) LIBRARY LB 2900.5 .S25 2002 (Browse shelf(Opens below)) Available 11333

Provides information on the basic principles of Total Quality Management (TQM) and discusses how these can be used for the success of various modern educational programmes. Described the history and development of quality assurance and total quality. TQM is portrayed as a strategy that enables an organization to concentrate on the needs of those it is serving. The challenges experienced in introducing it to an organization and the benefits of applying it are presented.

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