Total quality management in education

Sallis, E.

Total quality management in education - 3rd ed. - London Kogan Page Ltd. 2002 - viii, 168p. - Total Quality Management in Education .

Provides information on the basic principles of Total Quality Management (TQM) and discusses how these can be used for the success of various modern educational programmes. Described the history and development of quality assurance and total quality. TQM is portrayed as a strategy that enables an organization to concentrate on the needs of those it is serving. The challenges experienced in introducing it to an organization and the benefits of applying it are presented.

0-7494-3796-0


Organization and Administration|Total Quality Management|Education

LB 2900.5 .S25 2002

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