000 00440nam a2200145Ia 4500
008 220515s9999||||xx |||||||||||||| ||und||
020 _a9780143126867
050 _aBF 637 .C37 2015
100 _aCasperson, D
245 0 _aChanging the conversation : the 17 principles of conflict resolution
260 _aNew York
_bpenguin books
_c2015
300 _axvii, 247p.
650 _aInterpersonal conflict|Conflict management
942 _2lcc
_cBK
999 _c9195
_d9195