000			01220nam a2200157Ia 4500
008			220514s9999||||xx |||||||||||||| ||und||
020			_a0-13-756446-5
050			_aHD 30.2 .C66 1997
100			_aCortada, J.W.
245		0	_aBest practices in information technology: how corporations get the most value from exploiting their digital investments
260			_aNew Jersey _bPrentice Hall _c1997
300			_axx, 250p.
500			_aShows how to implement Information Technology (IT) best practices as a long-term strategy, not a one-time fix. Discusses new ways to make sure IT delivers economic value to corporations, what IT best practices have in common?and where to look for them, how to take a ?snapshot? of current effectiveness and how to choose among competing IT initiatives?and make sure they deliver on their promises. Reviews every major activity that IT organizations perform, showing how to continuously find new ways to maximize cost-effectiveness and customer value. Focuses on areas where best practices can deliver the most powerful payoff, including: reducing labor costs, shortening cycle times, and enhancing service.
650			_aEfficiency|Computers|Total Quality Management
942			_2lcc _cBK
999			_c5798 _d5798