000			00854nam a2200157Ia 4500
008			220514s9999||||xx |||||||||||||| ||und||
020			_a81-203-1709-2
050			_aHF 5718 .K38 2000
100			_aKaul, A.
245		0	_aEffective business communication
260			_aNew Delhi _bPrentice-Hall _c2000
300			_a172p.
500			_aDiscusses the fundamentals of writing, speaking and listening traits that enable students communicate effectively on an interpersonal level. The book focuses on oral and written communication defining the roles of sender and receiver, factors that lead to miscommunication, importance of feedback, and use of technology in communication. Writing techniques and the processes of writing different documents are also discussed at length.
650			_aCommunication|Writing|Verbal Behavior|Technology
942			_2lcc _cBK
999			_c4564 _d4564