000			01078nam a2200157Ia 4500
008			220514s9999||||xx |||||||||||||| ||und||
020			_a0-7195-4523-4
050			_aHF 5549.5 .S45 1999
100			_aSillars, S.
245		0	_aSuccess in communication
260			_aLondon _bJohn Murray _c1988
300			_axiv, 354p.
500			_aPresents discussions in both written and spoken communication used in business situations. The topics discussed are: nature, types, principles and practices of communication; language, written and oral communication, using the telephone, reading and understanding; and in-depth discussions on how to write various documents such as notes and abstracts, business letters, and forms and questionnaires. Information technology and communication is also discussed including descriptions on how to use a variety of office equipment and the effects of technology on communication. Quick questions and exercises are provided at the end of each unit for self evaluation.
650			_aCommunication|Language|Writing|Speech|Technology
942			_2lcc _cBK
999			_c4560 _d4560