| 000 | 03478nam a2200457 i 4500 | ||
|---|---|---|---|
| 001 | 99125352139406421 | ||
| 003 | OSt | ||
| 005 | 20251030085252.0 | ||
| 006 | m o d | | ||
| 007 | cr#cnu|||||||| | ||
| 008 | 200427s2020 nyu o 000 0 eng d | ||
| 020 | _a9781951527396 | ||
| 020 | _a1951527399 | ||
| 035 | _a(CKB)4100000010473674 | ||
| 035 | _a(MiAaPQ)EBC6123168 | ||
| 035 | _a(CaSebORM)9781951527396 | ||
| 035 | _a(Perlego)1388907 | ||
| 035 | _a(EXLCZ)994100000010473674 | ||
| 040 |
_aMiAaPQ _beng _erda _epn _cAMIU _dMiAaPQ _dUkBaUB |
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| 050 | 4 |
_aRA971 _b.J646 2020 |
|
| 082 | 0 |
_a362.1068 _223 |
|
| 100 | 1 |
_aJohnson, Hesston, _eauthor. |
|
| 245 | 1 | 0 |
_aBehind the scenes of health care : _bmotivation and commitment of health care employees / _cDr. Hesston Johnson. |
| 246 | 1 | 2 | _aBehind the scenes of healthcare |
| 250 | _a1st ed. | ||
| 264 | 1 |
_aNew York : _bBusiness Expert Press, _c[2020] |
|
| 264 | 4 | _c©2020 | |
| 300 | _a1 online resource (147 pages) | ||
| 336 |
_atext _btxt _2rdacontent |
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| 337 |
_acomputer _bc _2rdamedia |
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| 338 |
_aonline resource _bcr _2rdacarrier |
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| 505 | 0 | _aCover -- Behind the Scenes of Health Care: Motivation and Commitment of Health Care Employees -- Contents -- Preface -- CHAPTER 1: Culture and Employment -- CHAPTER 2: Motivation -- CHAPTER 3: Organizational Commitment -- CHAPTER 4: Culture, Subculture, and Attribution -- CHAPTER 5: Health Care Organizational Culture Disruption Case Study -- CHAPTER 6: Frontline Health Care Employee Motivation and Commitment Study -- CHAPTER 7: Shifts in Health Care Culture and Delivery of Care -- CHAPTER 8: The Study on Bedside Engagement and Patient Experience Feedback -- CHAPTER 9: Model and Application -- CHAPTER 10: Leading and Managing within Constructs -- APPENDIX A: Motivation Factors and Affective Commitment Survey Instrument -- APPENDIX B: HCAHPS Survey Instrument -- APPENDIX C: Employee Engagement Survey Sample -- Glossary -- Bibliography -- About the Author -- Index -- Ad Page -- Back Cover. | |
| 520 | 8 | _aBehind the Scenes of Health Care presents an extensive review of motivation and commitment among health care workers in support and bedside care roles. The publication includes two research studies: (1) motivation and commitment of support services employees in a health care environment and (2) the correlation between patient experience feedback and nursing motivation and engagement. Additionally, the publication includes two case studies: (1) cultural disruption in a health care system and (2) a service organization review of turnover. Lastly, and most significantly, the publication provides a framework and model, The Tri-Factor Model, to assess and measure workplace dynamics of motivation, commitment, and culture that is also applicable to turnover analyses. Readers of Behind the Scenes of Health Care are provided tools to understand motivation, commitment, and cultural components in the contemporary workplace that may be applied to any organization. | |
| 583 |
_aCataloging Notes: _c20251030 _kSTAMIU-0199STAMIU-0199 |
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| 588 | _aDescription based on print version record. | ||
| 650 | 0 | _aHealth services administration. | |
| 776 | 0 |
_ipaperback ; _z9781951527389 |
|
| 856 |
_uhttps://ebookcentral.proquest.com/lib/amref/detail.action?docID=6123168&query= _yhttps://ebookcentral.proquest.com/lib/amref/detail.action?docID=6123168&query= _zAccess online at ProQuest |
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| 906 | _aBOOK | ||
| 942 |
_2lcc _cEBK _n0 |
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| 999 |
_c21772 _d21772 |
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