000			03299cam a2200325Ii 4500
001			9781315584706
008			180706t20182018flua ob 001 0 eng d
020			_a9781315584706 _q(e-book : PDF)
020			_a9781317128212 _q(e-book: Mobi)
020			_z9781409452904 _q(hardback)
024	7		_a10.1201/9781315584706 _2doi
035			_a(OCoLC)993977569
040			_aFlBoTFG _cFlBoTFG _erda
050		4	_aTL725.3.T7 _bO94 2018
082	0	4	_a629.1366 _bO971
100	1		_aOwen, Christine, _d1958 Apr 18-, _eauthor.
245	1	0	_aGhosts in the machine : _brethinking learning work and culture in air traffic control / _cChristine Owen.
264		1	_aBoca Raton : _bTaylor & Francis, a CRC title, part of the Taylor & Francis imprint, a member of the Taylor & Francis Group, the academic division of T&F Informa, plc, _c[2018]
264		4	_c©2018
300			_a1 online resource (xix, 268 pages)
336			_atext _2rdacontent
337			_acomputer _2rdamedia
338			_aonline resource _2rdacarrier
505	0		_achapter 1 Introduction -- chapter 2 Structure and change in air traffic control -- chapter 3 Cultures within ATC work -- chapter 4 Rethinking learning -- chapter 5 Experiencing ATC work -- chapter 6 Reflecting on ATC work -- chapter 7 Conceptualising ATC work -- chapter 8 Experimenting and ATC work -- chapter 9 Conclusion.
520			_a"This book provides a socio-cultural analysis of the ways in which air traffic controllers formally and informally learn about their work and the active role that organisational cultures play in shaping interpretation and meaning. In particular, it describes the significant role that organizational cultures have played in shaping what is valued by controllers about their work and its role as a filter in enabling or constraining conscious inquiry. The premise of the book is that informal learning is just as important in shaping what people know and value about their work and that this area is frequently overlooked. By using an interpretative research approach, the book highlights the ways in which the social structure of work organisation, culture and history interweaves with learning work to guide and shape what is regarded by controllers as important and what is not. It demonstrates how this social construction is quite different from a top-down corporate culture approach. Technological and organizational reform is leading to changes in work practice and to changes in relationships between workers within the organization. These have implications for anyone wishing to understand the dynamics of organizational life. As such, this study provides insights into many of the changes that are occurring in the nature of work in many different industries. Previous research into learning in air traffic control has centred largely on cognitive individual performance, performance within teams or more recently on performance at a systems level. By tracing the role of context in shaping formal and informal learning, this book shows why interventions at these levels sometimes fail."--Provided by publisher.
650		0	_aAir traffic control.
776	0	8	_iPrint version: _z9781409452904 _w(DLC) 2017014537
856	4	0	_uhttps://www.taylorfrancis.com/books/9781315584706 _zClick here to view.
942			_2lcc _cEBK
999			_c19131 _d19131