| 000 | 00803nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 220515s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a81-7224-913-6 | ||
| 050 | _aRef HF 5386 .C65 2003 | ||
| 100 | _aCollard, R. | ||
| 245 | 0 | _aTotal quality: success through people | |
| 260 |
_aMumbai _bJaico Publishing House _c2003 |
||
| 300 | _avii, 206p. | ||
| 500 | _aProvides practical guidance on Total Quality Management (TQM) stresses that TQM it is a human factor that is crucial in focusing in the whole organisation and customer needs. Accounts on planning, establishing, operating and improving a system of total quality management and how to overcome obstacles in maintaining understanding of statistical techniques. | ||
| 650 | _aTotal Quality Management|Leadership|Data Collection | ||
| 942 |
_2lcc _cBK |
||
| 999 |
_c1792 _d1792 |
||