000			00902nam a2200157Ia 4500
008			220515s9999||||xx |||||||||||||| ||und||
020			_a81-7992-308-8
050			_aRef HD 28 .D53 2004
100			_aDicker, L.
245		0	_aMaking conflict resolution happen: a simple and effective guide to deal with conflict at work
260			_aMumbai _bJaico Publishing _c2004
300			_aix, 118p.
500			_aDeals with conflicts handling difficult situations and getting the most out of people who appear to be in difficult situation. Put through the challenge of disarming the situation that threatens productivity in the workplace and cause emotional and psychological stress. Shows how to implement systems to resolve workplace conflict in a way that leaves the participants feeling their concerned have been acknowledged.
650			_aConflict|Growth and Development|Comprehension
942			_2lcc _cBK
999			_c1697 _d1697