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008 200803s2021 nyua go 000 0 eng d
040 _aOCoLC-P
_beng
_erda
_cOCoLC-P
020 _a9781000319538
_q(e-book)
020 _a1000319539
020 _a9780429356551
_q(electronic bk.)
020 _a0429356552
_q(electronic bk.)
020 _a9781000319552
_q(electronic bk. : EPUB)
020 _a1000319555
_q(electronic bk. : EPUB)
020 _a9781000319545
_q(electronic bk. : Mobipocket)
020 _a1000319547
_q(electronic bk. : Mobipocket)
020 _z9780367405311
035 _a(OCoLC)1228889108
035 _a(OCoLC-P)1228889108
050 4 _aHD66
072 7 _aBUS
_x071000
_2bisacsh
072 7 _aBUS
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_2bisacsh
072 7 _aBUS
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072 7 _aKJU
_2bicssc
082 0 4 _a658.4/022
_223
245 0 0 _aVirtual Coaching to Improve Group Relationships
_bProcess Consultation Reimagined /
_cedited by William J. Rothwell, Cho Hyun Park.
250 _a1st edition.
264 1 _aNew York :
_bProductivity Press,
_c2021.
300 _a1 online resource
_billustrations (black and white)
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
520 _aProcess consultation, invented by Edgar Schein, is both a skill and an organization development change effort. As a skill, process consultation means the ability to observe and provide feedback about small group dynamics to a work group about how well group members interact and how to improve that interaction. Just as facilitators devote their time to (in one word) asking, process consultants devote their time to (in one word) watching--at an expert level. As a change effort, process consultation is a concerted effort to help members of a group work together more effectively. For that reason, the word "process" in this context should be interpreted to mean "interpersonal interaction in small groups." Historically, process consultation has focused attention on face-to-face groups and their group dynamics. But times are changing. More work is done online or in blended (online and onsite) groups than face-to-face alone. A 2017 survey of over 25,000 workers in 12 countries revealed that 62% of global workers are now working flexibly--with some residential work and some virtual work. The same survey found that workers believe that flexible work arrangements make them more productive and that 48% of survey respondents reported that their virtual interactions include representatives of other cultures. It is true that, for workers who can discipline themselves and manage distractions at home, virtual work can be more productive when commuting time is eliminated and workplace distractions are minimized. Virtual work has the advantage of reducing the need for childcare, slashing work wardrobe costs, and cutting unproductive, stressful commuting time. Despite how modes of working together have changed over the years--ranging from face-to-face to some degree of virtual (video conference, audio conference, print-only collaboration, and many blended combinations)--and the growing need for finding ways to help people work together more effectively, there has been no practical guideline of process consultation in a virtual or mixed work setting since Schein's process consultation initially focused on group dynamics in face-to-face settings. Therefore, this book aims to provide practical approaches to process consultation, helping group members discover more effective ways of working together in blended virtual/residential and cross-cultural settings. Essentially, this book provides a practical, how-to guide for virtual coaching, using step-by-step procedural approaches, cases, and helpful platforms/technologies and tools. It also provides information about how to use technology to support the process of improving virtual or mixed group relationship.
588 _aOCLC-licensed vendor bibliographic record.
650 0 _aVirtual work teams
_xManagement.
650 0 _aVirtual reality in management.
650 0 _aEmployees
_xCoaching of.
650 0 _aGroup facilitation.
650 7 _aBUSINESS & ECONOMICS / Leadership
_2bisacsh
650 7 _aBUSINESS & ECONOMICS / Management
_2bisacsh
700 1 _aRothwell, William J.,
_d1951-
_eeditor.
700 1 _aPark, Cho Hyun,
_eeditor.
856 4 0 _3Read Online
_uhttps://www.taylorfrancis.com/books/9780429356551
856 4 2 _3OCLC metadata license agreement
_uhttp://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
942 _2lcc
_cEBK
999 _c14522
_d14522