Making conflict resolution happen: a simple and effective guide to deal with conflict at work
Material type: TextPublication details: Mumbai Jaico Publishing 2004Description: ix, 118pISBN:- 81-7992-308-8
- Ref HD 28 .D53 2004
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Book | AMREF INTERNATIONAL UNIVERSITY (AMIU) LIBRARY | Ref HD 28 .D53 2004 (Browse shelf(Opens below)) | Available | 12116 |
Deals with conflicts handling difficult situations and getting the most out of people who appear to be in difficult situation. Put through the challenge of disarming the situation that threatens productivity in the workplace and cause emotional and psychological stress. Shows how to implement systems to resolve workplace conflict in a way that leaves the participants feeling their concerned have been acknowledged.
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