A holistic approach to lessons learned : how organizations can benefit from their own knowledge / Moria Levy.
Material type: TextPublisher: Boca Raton, FL : CRC Press, [2018]Description: 1 online resourceISBN:- 9781351235549
- 9781351235518
- 658.4038 L668
- HD30.2 .L478 2018
The need -- A world full of challenges -- Creating the knowledge -- Learning the lesson for the first time -- Deepening: debriefing techniques and guidelines -- Learning from quality-based processes -- Experience -- Managing the created knowledge -- Actions -- Knowledge and a knowledgebase to handle it -- Embedding the lessons in the organizational environment -- Returning to the previous day -- Requesting the knowledge before action -- Implementing the life-cycle model of lessons and good practices management -- Jumping into the water -- The cultural change -- Roles in the organization -- Summary.
There are no comments on this title.