Quality management: introduction to total quality management for production, processing and services
Material type:
TextSeries: Pearson International EditionPublication details: New Jersey Pearson Education, Inc. 2006Edition: 5th edDescription: xviii, 814pISBN: - 0-13-197134-4
- HD 62.15 .G64 2006
| Item type | Current library | Call number | Status | Date due | Barcode | |
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AMREF INTERNATIONAL UNIVERSITY (AMIU) LIBRARY | HD 62.15 .G64 2006 (Browse shelf(Opens below)) | Available | 11321 |
Focuses on making the theories and principles of total quality practical and useful and covers all of the elements of total quality, including several that receive little or no attention in other total quality books. Topics which are covered include Quality and Global Competitiveness, Strategic Management: Planning and Execution, Quality Management and Ethics, and Communication and Interpersonal Relations. For settings in which people want to learn to be effective agents of the total quality approach, or are attempting to implement total quality.
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