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The heart of change field guide:tools and tactics for leading change in your organization

By: Material type: TextTextPublication details: Boston Harvard Business School Press 2005Description: xiv,239pISBN:
  • 1-59139-775-8
Subject(s): LOC classification:
  • HD 58.8 .C64 2005
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Item type Current library Call number Status Date due Barcode
Book Book AMREF INTERNATIONAL UNIVERSITY (AMIU) LIBRARY HD 58.8 .C64 2005 (Browse shelf(Opens below)) Available 13077

Discusses common errors organisations make while implementing new strategies, adding new IT systems, reorganizing, acquiring and integrating other firms or attempting to change their cultures. Argues that Changing behavior is less a matter of giving people analysis to influence their thoughts than helping them to see a truth to influence their feelings.

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