TY - BOOK AU - Barnes, D. TI - Operations management: an international perspective SN - 978-1-84480-534-1 AV - HD 28 .B37 2008 PY - 2008/// CY - London PB - Thomson Learning KW - Management|organization and adminstration|information management systems|Total Quality Management|Personnel Management N1 - Focuses on the key issues of international operations management from a strategic and conceptual perspective, using relevant international theory to expand upon the solid foundation of a traditional operations management syllabus. Using well known examples and case studies from real companies around the world, the text offers a well-balanced look at both services and manufacturing operations. The accessible and engaging writing style makes this books ideally suited to those encountering operations management for the first time at both undergraduate and postgraduate level ER -