TY - BOOK AU - Mutema, A.M.|Ngatia, P. TI - Management theory and practice in human service organizations SN - 978-9966-874-86-0 AV - HV 41 .M88 2006 PY - 2006/// CY - Nairobi PB - African Medical Research Foundation (AMREF) KW - Management|Organiztional development|Human resource development|Public Policy|Organiztionl change N1 - Describes the historic development of management as a field of study with reference to various management theories and identify the main factors that that influence the management of institutions of higher education. Identify and differentiate characteristics that distinguish human service organizations from other formal organizations and state factors that contribute to public dissatisfaction in services that are provided by human service organizations ER -