TY - BOOK AU - Hill, A. TI - Becoming a manager: how new managers master the the challenges of leadership SN - 1-59139-182-2 AV - HF 5384 .H55 2003 PY - 2003/// CY - Boston PB - Harvard Business School Press KW - Leadership|Career Choice|Knowledge|Interpersonal Relations N1 - States that new managers must learn how to lead others rather than do the work themselves, to win trust and respect, to motivate, and to strike the right balance between delegation and control. Traces the experiences of nineteen new managers over the course of their first year in a managerial capacity and reveals the complexity of the transition and analyzes the expectations of the managers, their subordinates, and their superiors. Gives experiences of new managers and describes how they reframed their understanding of their roles and responsibilities, how they learned to build effective work relationships, how and when they used individual and organizational resources, and how they learned to cope with the inevitable stresses of the transformation ER -