TY  - BOOK
AU  - Clayton, J.
TI  - Written communications that inform and influence
SN  - 1-4221-0322-7
AV  - HF 5718.3 .C53 2006 
PY  - 2006///
CY  - Boston
PB  - Harvard Business School Press
KW  - Communication|Commerce
N1  - Offers tools for crafting communications that get results and provide suggestions for structuring written pieces, striking the right tone and style, and avoiding all-too-common grammar goofs and gaffes. Collects articles from Harvard Management Update and Harvard Management Communication Letter to help senior to middle managers sharpen their skills, increase their effectiveness, and gain a competitive edge. Offers insights and techniques for improving job performance and achieving immediate results
ER  -