Thinking for a living: how to get better performance and results from knowledge workers
- Boston Harvard Business School Press 2005
- ix, 226p.
Explains how managers should manage their knowledge workers considering that their expertise fuels the success of the company. Identifies appropriate interventions and performance measures that can be used when dealing with knowledge workers. Encourages managers to ensure that they give their staff the most effective technology devices to support their workers in order to achieve maximum results. Emphasises the importance of developing individual knowledge worker capabilities and investing in knowledge workers' networks and learning in order to keep up with latest technologies.
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