Best practices in information technology: how corporations get the most value from exploiting their digital investments
- New Jersey Prentice Hall 1997
- xx, 250p.
Shows how to implement Information Technology (IT) best practices as a long-term strategy, not a one-time fix. Discusses new ways to make sure IT delivers economic value to corporations, what IT best practices have in common?and where to look for them, how to take a ?snapshot? of current effectiveness and how to choose among competing IT initiatives?and make sure they deliver on their promises. Reviews every major activity that IT organizations perform, showing how to continuously find new ways to maximize cost-effectiveness and customer value. Focuses on areas where best practices can deliver the most powerful payoff, including: reducing labor costs, shortening cycle times, and enhancing service.