TY - BOOK AU - Flood, R.L. TI - Solving problem solving;a potent force for effective management SN - 0-471-95590-6 AV - HD 30.29.F58 1995 PY - 1995/// CY - New York PB - John Wiley and Sons KW - Problem Solving|Management|Management Science N1 - Introduces a dynamic new problem solving system called Total Systems Intervention (TSI). Provides a clear understanding of TSI in terms of its philosophy, principles and process, explaining what is happening when using this system and how to avoid the main pitfalls in problem solving with TSI. Describes the pros and cons of different catagories of consultants that may be used in the TSI procedure along with guidelines on selecting the right one. Features nine international case studies--each one appraising a diverse type of organisational problem solving using TSI ER -