TY  - BOOK
AU  - Swansburg, R.C.
TI  - Management and leadership for nurse managers
SN  - 0-86720-734-5
AV  - WY 105 .S83 1996 
PY  - 1996///
CY  - Massachusetts
PB  - Jones and Bartlett Publichers
KW  - Nursing|Health Services Administration|Organization and Administration|Leadership|Communication|Total Quality Management
N1  - Presents practical information on management and leadership responsibilities for nurse managers who are involved in the provision of health care services. This includes details on effective planning and organisation, which are both part of the management process. Examines the challenges faced in the area of management with suggestions on how they can be handled. The importance of effective communication between managers and employees is discussed, including the process of total quality management
ER  -