TY  - BOOK
AU  - Stevenson, W.J.
TI  - Operations management
SN  - 0-07-112129-3
AV  - HD 28 .S74 2002 
PY  - 2002///
CY  - Boston
PB  - McGraw-Hill
KW  - Management|Equipment and Supplies|Quality Control
N1  - Covers the field of operations in both the services and manufacturing sectors. Provides a wide coverage from the strategies of designing a product or service, through the processes and systems of making and delivering the product, and controlling the operations. Highlights the very important role Operations plays in today’s business world with concise coverage of concepts such as JIT, TQM, supply chain management with more on integration of services and increased use of real world examples
ER  -