TY - BOOK AU - Stanton, N. TI - Mastering communication SN - 0-33-66509-0 AV - HF 5721 .S82 1996 PY - 1996/// CY - New York PB - Palgrave KW - Mastering, Communication N1 - The book covers skills of speaking, writing, listening and effective reading. Provides guidance on telephoning, interviewing , meetings speaking in public, letter and report writing, visual and non-verbal communication and the use of visual aids. Contains sections on grammar and usage, checklists on spelling and commonly misused words. Includes activities, assignments, self-checks and exercises ER -