Stanton, N.

Mastering communication - 3rd ed. - New York Palgrave 1996 - xiv, 409p.

The book covers skills of speaking, writing, listening and effective reading. Provides guidance on telephoning, interviewing , meetings speaking in public, letter and report writing, visual and non-verbal communication and the use of visual aids. Contains sections on grammar and usage, checklists on spelling and commonly misused words. Includes activities, assignments, self-checks and exercises.

0-33-66509-0


Mastering, Communication

HF 5721 .S82 1996