TY  - BOOK
AU  - Sillars, S.
TI  - Success in communication
SN  - 0-7195-4523-4
AV  - HF 5549.5 .S45 1999 
PY  - 1988///
CY  - London
PB  - John Murray
KW  - Communication|Language|Writing|Speech|Technology
N1  - Presents discussions in both written and spoken communication used in business situations. The topics discussed are: nature, types, principles and practices of communication; language, written and oral communication, using the telephone, reading and understanding; and in-depth discussions on how to write various documents such as notes and abstracts, business letters, and forms and questionnaires. Information technology and communication is also discussed including descriptions on how to use a variety of office equipment and the effects of technology on communication. Quick questions and exercises are provided at the end of each unit for self evaluation
ER  -