TY - BOOK AU - Rothwell, W.J.|Benkowski, J.A. TI - Building effective technical training; how to develop hard skills with organizations SN - 0-7879-5595-7 AV - HF 5549.5 .R65 2001 PY - 2002/// CY - California PB - Jossey-Bass/Pfeiffer KW - Education|Planning Techniques|Methods|Organizatin and Management N1 - The book explains how to assist workers in the use new and emerging work processes and technology through technical training. It defines technical training indicating the differences it has from other forms of training and who it is meant for. How to plan and manage technical training functions is provided using case studies that illustrate the roles and responsibilities of those managing these programmes. Instructional design systems are examined revealing ways of identifying technical training programmes and the importance of training manuals. Other discussions include the special issues in technical training, how to use vendors to design, develop, deliver and evaluate the training ER -