TY  - BOOK
AU  - Bergeron, B.
TI  - Essentials of knowledge management
SN  - 0-471-28113-1
AV  - HD 30.2 .B37 
PY  - 2003///
CY  - New Jersey
PB  - John Wiley
KW  - Knowledge|Technology|Access to Information
N1  - Aims to examine approaches to knowledge management that contribute to corporate competitiveness. Explores the implications of embracing knowledge management as organisation scheme. Focuses on KM as a process and includes process re-engineering, competency measurement and how to apply collaborative systems in capturing, filtering and refining knowledge for decision support in relation to traditional and modern business models
ER  -