Essentials of knowledge management
- New Jersey John Wiley 2003
- xv, 208p.
Aims to examine approaches to knowledge management that contribute to corporate competitiveness. Explores the implications of embracing knowledge management as organisation scheme. Focuses on KM as a process and includes process re-engineering, competency measurement and how to apply collaborative systems in capturing, filtering and refining knowledge for decision support in relation to traditional and modern business models.