TY  - BOOK
AU  - Collins,Suzan
TI  - Effective communication: a workbook for social care workers 
T2  - Knowledge and Skills for Social Care Workers
SN  - 9786612297373
AV  - HV41 .C6554 2009
U1  - 362.4 
PY  - 2009///
CY  - London
PB  - Jessica Kingsley
KW  - Communication in services for people with disabilities
KW  - Confidential communications
KW  - Interpersonal communication
KW  - People with disabilities
KW  - Care
KW  - Means of communication
N1  - Description based upon print version of record; Includes bibliographical references; FRONT COVER; Effective Communication: A Workbook for Social Care Workers; Acknowledgement; Contents; Introduction; Why We Need to be Able to Communicate; Communication within your Team, Families and Outside Agencies; Capacity to Make a Decision; Communicating with an Individual; Communication Profile or Communication Passport; Problems in Communication; The Different Ways We Communicate; Providing Opportunities to Communicate; Communication Cycle; Listening Skills; Factors Affecting Communication; Visual Reminders; Stimulation; Feelings, Emotions and Relationships; Objects of Reference; Using PhotographsAlternative Ways of Communicating; Making Choices; Personal Space; Body Language; Supporting Various Kinds of Service Users; Sensitive and Complex Issues; Human Growth and Development; Recording and Reporting; Confidentiality Within; Data Protection Act 1998; Access of Health Records Act 1990; Self-Assessment Tool; Certificate; Knowledge Specification Chart; Legislation andUseful Websites; References; BACK COVER; https://www.perlego.com/book/951637
N2  - Supporting people with a variety of difficulties including hearing loss, impaired speech, visual impairment, dementia and learning disabilities requires a range of communication skills. This book will provide workers with the ability to enable adults with limited or no verbal communication skills to make decisions, and to express themselves
UR  - https://www.perlego.com/book/951637
ER  -