TY  - BOOK
ED  - Coastal Training
TI  - Presentation Skills: the non verbal agenda
AV  - Ref P 95 .C63 
CY  - South Africa
PB  - Coastal Training
KW  - Communication|Presentation Skills
N1  - Examines the role that nonverbal messages play in our lives at work. Shows how ignoring nonverbal language can have costly consequences. In the work places, it is especially troublesome when mixed messages are sent or received, and when the words say one thing and the facial expressions, tone of voice, and body language say something else. Nonverbal language is something that cannot afford to be ignored. It is a powerful and fascinating aspect of communication
ER  -