TY  - BOOK
ED  - Video Communicators
TI  - 10 deadly sins of communication
AV  - Ref P 86 .V53 
CY  - South Africa
PB  - Video Communicators
KW  - Communication|Management
N1  - Communication is essential to almost everything we do. Most of us spend between 50 and 75 per cent of our working days communicating face to face, in writing, or over the telephone. Given that 80 per cent of our communication is spoken, what we say and how we say it is critical to our success. There are some common mistakes that are often deadly to effective communication
ER  -