TY  - BOOK
AU  - Sterrett, E.A.
TI  - The managers pockect guide to emotional intelligence
SN  - 81-7992-092-5
AV  - HD 38.7 .S74 2004 
PY  - 2004///
CY  - 2004
PB  - Jaico Publishing House
KW  - Intelligence|Motivation
N1  - States that one of the key attributes to becoming a true leader is emotional intelligence. Presents emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. Includes self-awareness, self-control, self-confidence, motivation, empathy, and competencies in the social environment
ER  -