The managers pockect guide to emotional intelligence
- 2004 Jaico Publishing House 2004
- vi, 137p.
States that one of the key attributes to becoming a true leader is emotional intelligence. Presents emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. Includes self-awareness, self-control, self-confidence, motivation, empathy, and competencies in the social environment.