Conquering organizational change: how to succeed where most companies fail
- Atlanta Jaico Publishing House 2003
- 212p.
Breaks new ground in change management literature and research. Covers ten strategic tactics for successful change, plus ten recovery tactics to revive stalled or failed change effort. Guides stakeholders to determination to their specific roles and responsibilities. Outlines the process of large-scale structural changes such as mergers, downsizing and hiring freezes. They also cover possible triggers to change; training employees to do their jobs differently and judging the effectiveness of a change.