Cook, Thomas A.,  1953, <br/><br/>
Excellence in managing worldwide customer relationships / 
Thomas A. Cook. 
 - 1 online resource 
 - Global warrior series ;  5 .
 - Global warrior series ;  5. .
<br/><br/>chapter 1. The challenges of business development in international business -- chapter 2. Establishing a robust and aggressive export sales strategy -- chapter 3. E-commerce -- chapter 4. Cargo loss control -- chapter 5. Regulatory and trade compliance concerns in international trade -- chapter 6. Utilizing service providers and other useful third parties to enhance your customer service capabilities -- chapter 7. Negotiating skill sets in global trade -- chapter 8. Best practices in sales, business development, and customer service. 
<br/><br/><label>ISBN: </label>9781315373553 9781315337036 9781482226201 
<br/><br/><label>Standard No.: </label>10.1201/9781315373553   doi 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services--Management.<br/>Customer relations.<br/>Electronic commerce--Management.<br/>Consumer satisfaction.
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .C6638 2017 
<br/><br/><label>Dewey Class. No.: </label>658.812  / C771