TY  - BOOK
AU  - Busby,Nicola
TI  - The shape of change: a guide to planning, implementing and embedding organisational change 
SN  - 9781315455440 (e-book: PDF)
AV  - HD58.8 .S53 2017
U1  - 658.406 
PY  - 2017///
CY  - Abingdon, Oxon, New York, NY
PB  - Routledge
KW  - Organizational change
N1  - Introduction: the business of change -- Shaping the need for change -- Understanding organisational culture -- Understanding the impact of change -- Understanding stakeholder engagement -- Understanding resistance -- Shaping your change plan -- Engaging individuals and building support -- Communications -- Learning and training -- Supporting your users through implementation -- Shaping sustainable change
UR  - https://www.taylorfrancis.com/books/9781315455440
ER  -