Computing information technology: the human side
- Hershey Irm Press 2003
- xi, 298p.
From the senior management to the clerical and support group levels, this study addresses the possible pitfalls and triumphs of implementing information technology (IT) into organizations in terms of organizational strategies, structures, and communication methods. Issues of human-computer interaction, ethics, privacy, and security are raised to help facilitate a sociopragmatic and constuctivist understanding of IT culture. Presents research on the human side of computer information technology, encompassing Web site user interface design, interface design and usability, end user computing, information technology and the organization, and the human side in IT research. Topics discussed include using usability factors to predict the e-commerce user experience, and conditions and effects of user systems development.