TY - BOOK ED - IT Infrastructure Library TI - Software asset management SN - 0-11-330943-0 AV - QA 76 .I84 2003 PY - 2003/// CY - Norwich PB - The Stationery Office KW - Software|information services|Technology N1 - Discusses the effective use of Information Technology (IT) in an organisation to meet its objectives by presenting the best practices for IT service management. Provides specific details on Information and Communications Technologies (ICT) Infrastructure Management practices, which make it possible for a business to have an IT and communication infrastructure that is well established ER -