Managing difficult patients: A guide for nurses and other health workers
Material type:
TextPublication details: London Faber and Faber Limited 1990Description: vii, 120pISBN: - 0-571-14127-7
- W 84.7 .M55 1990
| Item type | Current library | Call number | Status | Date due | Barcode | |
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AMREF INTERNATIONAL UNIVERSITY (AMIU) LIBRARY | W 84.7 .M55 1990 (Browse shelf(Opens below)) | Available | 08344 |
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| W 84.61 .B88 2013 Primary care: a collaborative practice | W 84.61 .B88 2013 Primary care: a collaborative practice | W 84.7 .C65 1995 ABC of resuscitation | W 84.7 .M55 1990 Managing difficult patients: A guide for nurses and other health workers | W 84.7 .W55 2010 Towards the emancipation of patients: patients' experiences and the patient movement | W 84.8 .W45 2014 The interprofessional health care team : leadership and development | W 84.8 .W45 2014 The interprofessional health care team : leadership and development |
Discusses how to effectively manage aggressive patients while maintaining professional ethics. It explains the importance of understanding individual differences and the ability to control ones personality. The importance of social skills is discussed explaining self-awareness and its role in developing the necessary skills and shaping personalities. The manner in which patients are dealt with is explained describing the importance of a nurse to remain calm when dealing with difficult patients and ways in which they can be handled to avoid aggressive situations. The impact of the environment on the patient’s behaviour is explained presenting suggestions on how to use the environment to avoid the difficulties. Also mentioned are the psychological approaches that can be used and policies that can be formulated to manage aggression.
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