Communication:The non verbal agenda
Material type:
TextPublication details: South Africa CRM FilmsDescription: 30 minsSubject(s): LOC classification: - Ref P 99.5 .C76
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DVD
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AMREF INTERNATIONAL UNIVERSITY (AMIU) LIBRARY | Ref P 99.5 .C76 (Browse shelf(Opens below)) | Available | 12429 |
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| Ref LB 1555 .C37 An overview of on-line learning | Ref LB 1555 .C37 An overview of on-line learning | Ref P 94.7 .O97 Being Assertive - Part 2 | Ref P 99.5 .C76 Communication:The non verbal agenda | Ref. PE 1625 .C6 The concise oxford dictionary of current English | Ref PE 1625 .P43 1999 The concise oxford dictionary | Ref PE 2026 Collins German Dictionary: German-English:English-German Dictionary |
Examines the role that nonverbal messages play in our business lives by learning that ignoring nonverbal language can have costly consequences. It is troublesome when we send or receive mixed messages-when the words say one thing and the facial expressions, tone of voice, and body language say something else. Confused messages greatly impair our ability to communicate effectively. They have an adverse impact on morale, performance, and productivity. Nonverbal messages are equally or even more important than the words we use.
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