Total quality: success through people

By:

Collard, R

Material type: Text

TextPublication details: Mumbai Jaico Publishing House 2003Description: vii, 206pISBN:

81-7224-913-6

Subject(s):

Total Quality Management|Leadership|Data Collection

LOC classification:

Ref HF 5386 .C65 2003

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Book	AMREF INTERNATIONAL UNIVERSITY (AMIU) LIBRARY	Ref HF 5386 .C65 2003 (Browse shelf(Opens below))	Available		12068

Provides practical guidance on Total Quality Management (TQM) stresses that TQM it is a human factor that is crucial in focusing in the whole organisation and customer needs. Accounts on planning, establishing, operating and improving a system of total quality management and how to overcome obstacles in maintaining understanding of statistical techniques.

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