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Making conflict resolution happen: a simple and effective guide to deal with conflict at work

By: Material type: TextTextPublication details: Mumbai Jaico Publishing 2004Description: ix, 118pISBN:
  • 81-7992-308-8
Subject(s): LOC classification:
  • Ref HD 28 .D53 2004
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Item type Current library Call number Status Date due Barcode
Book Book AMREF INTERNATIONAL UNIVERSITY (AMIU) LIBRARY Ref HD 28 .D53 2004 (Browse shelf(Opens below)) Available 12116

Deals with conflicts handling difficult situations and getting the most out of people who appear to be in difficult situation. Put through the challenge of disarming the situation that threatens productivity in the workplace and cause emotional and psychological stress. Shows how to implement systems to resolve workplace conflict in a way that leaves the participants feeling their concerned have been acknowledged.

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