The shape of change : a guide to planning, implementing and embedding organisational change / Nicola Busby.
Material type:
TextPublisher: Abingdon, Oxon ; New York, NY : Routledge, 2017Description: 1 online resourceISBN: - 9781315455440 (e-book: PDF)
- 9781315455426
- 658.406 B976
- HD58.8 .S53 2017
Contents:
Introduction: the business of change -- Shaping the need for change -- Understanding organisational culture -- Understanding the impact of change -- Understanding stakeholder engagement -- Understanding resistance -- Shaping your change plan -- Engaging individuals and building support -- Communications -- Learning and training -- Supporting your users through implementation -- Shaping sustainable change.
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Introduction: the business of change -- Shaping the need for change -- Understanding organisational culture -- Understanding the impact of change -- Understanding stakeholder engagement -- Understanding resistance -- Shaping your change plan -- Engaging individuals and building support -- Communications -- Learning and training -- Supporting your users through implementation -- Shaping sustainable change.
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