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Market-based management: strategies for growing customer value and profitability

By: Material type: TextTextPublication details: New Jersey Pearson Education International 2005Edition: 4th edISBN:
  • 0-13-129372-9
Subject(s): LOC classification:
  • HF 5415.13 .B46 2005
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Item type Current library Call number Status Date due Barcode
Book Book AMREF INTERNATIONAL UNIVERSITY (AMIU) LIBRARY HF 5415.13 .B46 2005 (Browse shelf(Opens below)) Available
Book Book AMREF INTERNATIONAL UNIVERSITY (AMIU) LIBRARY HF 5415.13 .B46 2005 (Browse shelf(Opens below)) Available 11329

Demonstrates the connection between market orientation, customer satisfaction, market based management and profitability. Analyses markets basing on market definition, customer analysis, market segmentation and competitor analysis. Examines various marketing systems that can be used to effectively reach target customers. Focuses on the role marketing communication plays in delivering a successful marketing mix strategy. Addresses implementation of a marketing plan and the various forces that affect the success or failure of a marketing plan.

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