Quality management: creating and sustaining organizational effectiveness (Record no. 7074)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00967nam a2200169Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 220515s9999||||xx |||||||||||||| ||und|| |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 978-0-13-608742-7 |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HD 28 .S86 2009 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Summers, D.C.S. |
| 245 #0 - TITLE STATEMENT | |
| Title | Quality management: creating and sustaining organizational effectiveness |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Upper Saddle River |
| Name of publisher, distributor, etc. | Pearson Education, Inc. |
| Date of publication, distribution, etc. | 2009 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiv,574p. |
| 500 ## - GENERAL NOTE | |
| General note | Explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. It also covers lean, six sigma, ISO 9000, and supply chain management, latest areas that are critical to companies competing in today?s global environment. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Leadership|Management|Quality Control|Total Quality Management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Book |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | AMREF INTERNATIONAL UNIVERSITY (AMIU) LIBRARY | AMREF INTERNATIONAL UNIVERSITY (AMIU) LIBRARY | 15/05/2022 | HD 28 .S86 2009 | 14147 | 15/05/2022 | 15/05/2022 | Book |