Total quality management text with cases
Oakland, J.S.
Total quality management text with cases - 3rd ed. - Oxford Butterworth-Heinemann 2003 - ix, 483p. - Butterworth-Heinemann Coursebook Series .
The book emphasizes that continuous cost reduction, productivity and quality improvement as a mandatory step for organisations in order to remain in business. Quality has been described as the most important competitive weapon. Total quality management as the way of managing the future.
0-7506-5740-5
Total Quality Management|Leadership|Manpower|Communication
NHTI, Maridi, South Sudan|HD 31 .O34 2003
Total quality management text with cases - 3rd ed. - Oxford Butterworth-Heinemann 2003 - ix, 483p. - Butterworth-Heinemann Coursebook Series .
The book emphasizes that continuous cost reduction, productivity and quality improvement as a mandatory step for organisations in order to remain in business. Quality has been described as the most important competitive weapon. Total quality management as the way of managing the future.
0-7506-5740-5
Total Quality Management|Leadership|Manpower|Communication
NHTI, Maridi, South Sudan|HD 31 .O34 2003